Effective Date: 12/18/2024
These Billing Terms & Conditions (“Terms”) govern all payment transactions and billing activities related to purchases made through our website (“Site”). By placing an order, you agree to the Terms outlined below. If you have any questions regarding these Terms, please contact us at [email protected] before completing your purchase.
1. Accepted Payment Methods
We accept payments through major credit/debit cards (Visa, MasterCard, American Express, Discover) and PayPal. All payments are processed securely via our third-party payment processors. We do not store or have direct access to your credit/debit card information.
2. Payment Authorization
By providing your payment information, you represent and warrant that:
- You are an authorized user of the payment method provided.
- You will pay all charges incurred, including applicable taxes, shipping, and handling fees.
- All billing details provided are accurate and truthful.
3. Pricing & Currency
All prices listed on the Site are displayed in USD unless otherwise noted. Prices do not include taxes or shipping costs, which will be calculated and displayed during the checkout process. We reserve the right to adjust prices, promotional offers, and shipping fees at any time without prior notice.
4. Taxes & Duties
Depending on your shipping address, you may be responsible for additional taxes, duties, or customs fees as determined by local regulations. Such charges are not included in our prices and are the sole responsibility of the customer. Please contact your local customs office for further information.
5. Order Confirmation & Invoices
After placing your order, you will receive an order confirmation email at the address you provided during checkout. This confirmation will summarize your order details, including items purchased, prices, and the total amount charged. A digital invoice will also be sent via email. If you do not receive these communications, please check your spam/junk folder or contact us.
6. Failed or Declined Transactions
If your payment method is declined, your order will not be processed. We recommend double-checking your payment details or contacting your financial institution for clarification. If you continue to experience issues, please reach out to our support team at [email protected].
7. Refunds & Credits
All refunds and credits will be issued according to our Refunds Policy. Once a refund is approved, we will process it via the same payment method used for the original purchase. Depending on your financial institution, refunds may take up to one full billing cycle to appear on your statement.
8. Payment Disputes & Chargebacks
In the event you believe there is a billing error or wish to dispute a charge, please contact us first so we can assist in resolving the issue. Unwarranted chargebacks or payment disputes made without attempting to resolve the issue with us directly may result in the suspension or termination of your account and future purchasing privileges.
9. Changes to Billing Terms & Conditions
We reserve the right to update or modify these Terms at any time. Changes will be posted on our Site, and the “Effective Date” will be updated to reflect the most current version. Continued use of our Site after any changes to these Terms constitutes acceptance of the updated Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the US, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms shall be resolved exclusively by the competent courts of the US.
Contact Us
If you have any questions about these Terms, please contact us at:
Email: [email protected]
Hours: Monday – Friday, 9 AM to 5 PM (PST)
By completing a purchase on our Site, you acknowledge that you have read, understood, and agree to these Billing Terms & Conditions.