PERSONALIZING INSTRUCTIONS:
1. Using the drop-down menu, choose the number of people in your family (humans only).
2. Choose how many pets you want to add (if any).
3. Using the YELLOW NUMBERS on the image for reference, let us know exactly where you want your names.
4. VERY IMPORTANT!! If adding pets, you must click on the PET CHART thumbnail image to let us know which pets you want, along with your pets names. Please don’t make us guess which style of pet you have.
5. If you want something written on the bottom, such as a last name or a phrase, you need to let us know.
Design and colors as exactly as pictured and cannot be changed. Note that there is one person in each ornament that has eyelashes that cannot be removed. Please include your email and cell number in case we have a question with your order as we often find mistakes.
Example of how to fill out your request:
Name 1 – Stephanie
Name 2 – Michael
Name 3 – Ryan
Name 4 – Miriam
Name 5 – Lucas
Name 6 – Will
On Bottom – Last name or phrase (if you want us to write “The Year We Stayed Home,” you must let us know.
Dog #12 – Cooper
Cat K – Patches
SHIPPING
- We ship Worldwide.
- Standard shipping typically takes 14-20 business days (excluding weekends). If your order is not delivered by the estimated delivery time, please contact our friendly customer service for assistance!
OUR GUARANTEE
- We take pride in our products as we believe they are amazing. However, we understand that buying things online can be daunting, especially for the first time, so we offer a 100% satisfaction guarantee.
- If you don’t have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
Love our customized ornaments. They did a beautiful job. Really liked the fact that they communicated with us via email regarding some m...More
OMG - love our ornament - it was even nicer than I had hoped!! We actually ordered a second one, so that when our kids are grown, they c...More